Mitsubishi Motors North America (MMNA) supports the sale and service of Mitsubishi vehicles through its network of dealers in the United States, Canada, and Puerto Rico. Support ranges from vehicle allocation to regional and district management assistance to training.
Mitsubishi’s Learning Management System (LMS), the Mitsubishi Academy, allowed students to log in, participate in training, and have their score recorded. But Mitsubishi wanted to move the LMS to another company for two important reasons: (1) the high maintenance cost and (2) their desire to own their own data.
The need was not simple. Mitsubishi wanted an LMS they could own and not license; one they could customize. They wanted to be able to generate reports as needed. They didn’t need everything an “off-the-shelf” LMS would give them; they didn’t need or want all the extras and expense.
A new Mitsubishi Academy LMS had to accommodate the old Mitsubishi LMS data and structure, adhere to its corporate graphical guidelines, and have the ability to grow along with Mitsubishi’s needs.
Mitsubishi Motors North America
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Mitsubishi choose Veloce, Learning & Performance Solution’s LMS because of its ability to provide most of Mitsubishi’s functional requirements, and because new functionality could easily be added. After careful analysis of the existing LMS, we developed a functional specification that detailed the new requirements and included the method for mapping the old data.
The new Mitsubishi Academy LMS (which incorporated Veloce’s functionality) was launched in 2004. The upgrade allowed Mitsubishi to provide AICC- and SCORM-compliant training on their new LMS, track scoring, generate reports, print certificates, and add features as needed.
In 2006, Veloce was redesigned to .NET and the Mitsubishi Academy LMS was transitioned to the newly designed, easy to update LMS. This upgrade included all the current Mitsubishi Academy requirements as well as additional benefits—compatibility with more browsers, the newest Microsoft technology, assessment capability, and SCORM 1.2 standards.
